My Services provides you transparency into recent and past services performed by your provider for Community Options, Community First Choice, Increased Community Services and Community Personal Assistance services. Here you will have the ability to review your services and, if necessary, report issues to the Maryland Department of Health and your Case Manager.
You will be able to:
My information allows you to view information regarding your LTSS profile, representatives, and account information. In this section you can make sure your profile information is correct, manage your representatives, update acount information and change your MyLTSS password. Updates should also be shared with your CCS/SPA.
You will be able to:
Medicaid is a program run by the state that helps pay the medical and other bills of people who have low income, cannot afford medical care, and meet other eligibility requirements. Medicaid also pays for home and community based services under the CFC, DDA operated Medicaid Waivers, and other programs.
A Medicaid Waiver program that serves adults aged 18 years and older. The waiver provides services and supports to enable older adults and people with physical disabilities to live in their own homes.
A Medicaid program that offers community-based services to people of all ages who meet an institutional level of care. Services are provided in the person’s home or community residence.
A Medicaid program that provides assistance with activities of daily living, nurse monitoring and Supports Planning to Medicaid recipients. Services are provided in the person’s home or community residence.
A Medicaid program for people who reside in nursing facilities who would like to live in their homes and communities; however their income is too high for participation in Medicaid home and community-based waiver programs.
{{model.dhmhLongName}} ({{model.dhmhAbbreviation}}): The health department for the state of Maryland. The {{model.dhmhShortName}} organizes the health services provided through Medicaid and Medicare.
Long Term Services and Supports (LTSS): Services for older adults, and people with physical disabilities, intellectual disabilities, developmental disabilities, or chronic illness to support greater independence and quality of life.
In-home Supports Assurance System (ISAS): The system used by the Maryland Department of Health to pay for specific in-home services under the traditional service delivery model. Your provider uses the phone to clock-in and clock-out with this system when they come to your home.
Local Health Department (LHD): Organization that helps manage your Nurse Monitors and the health assessments that are required for some Medicaid program services.
Family Supports Waiver: A Medicaid program for children with a developmental disability to provide support services in their homes and communities.
Community Supports Waiver: A Medicaid program for adult 18 years or older with a developmental disability to provide meaningful day and support services in their homes and communities.
Community Pathways Waiver A Medicaid program for adults 18 years or older with a developmental disability and need residential services. Meaningful day and support services in the home and community are also provided.
Service: A direct support professional, vendor, or provider supports you with the outcomes identified in the PCP. This support is paid for through the Medicaid program via the Maryland Department of Health.
Personal Assistance Service: A CO/CFC service when a provider comes to your home and supports you with personal care. They include bathing or showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating.
Shared Attendant Service: A CO/CFC service when the provider who comes into your home can take care of you and one other person who lives with you.
Service Clock-in Method (Non Self-Directed): How your provider clocked-in and clocked-out for service when they came to your home.
Plan of Service (POS)/Person Centered Plan (PCP): The written support plan that is driven by the participant and describes what is important to and important for them and their welfare. This plan is developed with support from the case manager and the participant's team.
OTP Device: A small tool that providers sometimes use to clock-in and out from your home. Not all participants need this device in their homes.
Participant: Any person enrolled in the CFC, CO, CPAS, CPW, CSW, FSW, ICS, or State Funded programs.
Coordinator of Community Services or "CCS": Person who provides Coordination of Community Services. They can be either an employee or a contractor of a DDA provider.
Coordination of Community Services Agency: The organization that employs your Coordinators of Community Services.
Supports Planning Agency: The organization that employs your Supports Planner.
Supports Planner: Person who helps you manage your services and supports.
Nurse Monitor: A CO/CFC Nurse that visits to check on your health. The Nurse Monitor helps make sure that the services listed on your Plan Of Service are being provided correctly.
Representative: Person you allow to serve as a representative in connection with your DDA services and supports.
CFC Representative: Person you allow to serve as a representative in connection with your Community First Choice services and supports. This person may sign the Plan Of Service on your behalf.
Guardian of Person: A person appointed to manage your personal health care interests. This individual can be your legal guardian or someone appointed as your guardian temporarily.
Guardian of Property: A person appointed to manage your personal property interests. This individual can be your legal guardian or someone appointed as your guardian temporarily.
MyLTSS: A tool created by the Maryland Department of Health to help you manage your services. The tool allows you to review your Plan of Service/Person Centered Plan, representatives, the times your provider worked, and report service problems.
Person Centered Plan Key Terms
DDA Services